Shipping & Returns

Shipping Policy

Customs, duties, and taxes

Le cuir de Marcu is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping within Moldova is free.

Damages

Le cuir de Marcu is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

All products shipped outside the Republic of Moldova are charged in accordance with the destination.

Return & Exchange Policy

 In case you've changed your mind about your purchase, or if you're dissatisfied with a product you can contact us by sending an email to info@lecuirdemarcu.com or contact us directly using the live chat and we will get in touch with you.

 

Once we receive an email from you we will review the case and give you the necessary details and steps on how to proceed further .The return process is different to each individual in accordance to the location the product was delivered to. In case the product was sent within the Republic of Moldova we the return process might take between 2 to 5 working days.