Frequently asked questions
Where do you ship from?
All products are handeled by DHL Express Moldova and sent from the Republic of Moldova.
I need to return/exchange an item
In case you changed your mind on a product you can return or exchange it by contacting us. For more information visit the Shipping & Returns page.
Do you ship internationally?
Yes, we do ship internationally. For more information visit the Shipping & Returns page to find out about the fees.
Can I cancel/change my order?
Yes. In order to change or cancel an order contact us directly via live chat or by sending an email to firstname.lastname@example.org
Are my payment details/data secure?
Yes, all your payment details and data are secure under the Data Protection Rights.